Account & Data Deletion

This page explains how to request deletion of your Gassit account and the personal data associated with it, in line with our Privacy Policy and Google Play requirements.

How to request deletion

You can request account and data deletion in either of these ways:

In the app: open the Gassit app, go to your Account or Profile settings, and select "Delete account". Follow the prompts to confirm.

By email: send a request from the email or phone number linked to your account to support@gassit.io with the subject "Delete my account". Include the name and phone number on the account so we can verify your identity.

What gets deleted

Once your request is verified, we delete or anonymise the personal data associated with your account, including your name, contact details, delivery addresses, saved preferences, and account credentials. Your account will be closed and you will no longer be able to log in.

What we may retain

We may retain limited information where the law requires it or where we have a legitimate need, for example:

• transaction and payment records needed for tax, accounting, and regulatory purposes;
• records needed to resolve disputes, prevent fraud, or enforce our Terms.

Retained records are kept only for as long as required and are then deleted or anonymised. Anonymised or aggregated data that can no longer identify you may be kept.

How long it takes

We aim to complete verified deletion requests within 30 days. Data held by our service providers is removed in line with their standard deletion cycles.

Questions

If you have any questions about deleting your account or data, contact us at support@gassit.io.